Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly when using the Service, including:
- Name and email address when creating an account
- Phone number (optional, for booking notifications)
- Payment information (processed securely by Stripe)
- Booking history and preferences
2. How We Use Your Information
We use your information to:
- Process and manage your bookings
- Send booking confirmations and reminders
- Process payments through our secure payment provider
- Improve our Service and user experience
- Communicate with you about your account and bookings
3. Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices. We use Supabase for data storage and Stripe for payment processing, both of which maintain high security standards and compliance certifications. We do not store complete credit card numbers on our servers.
4. Data Sharing
We do not sell your personal information to third parties. We may share your information with:
- Studio operators (to facilitate your bookings)
- Payment processors (Stripe, for transaction processing)
- Service providers essential to operating the platform
- Law enforcement when required by applicable law
5. Cookies and Tracking
We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies or trackers. Analytics data is collected in aggregate form to improve the Service.
6. Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with the Service. Booking records may be retained for legal and accounting purposes. You may request account deletion at any time by contacting us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.
9. Contact
For questions about this Privacy Policy or to exercise your data rights, please contact us at info@soljahub.com.